Kailash has a background in accounting/finance but he has endeavoured to be in customer-facing roles throughout his career. He loves training clients. In the past, this has prompted him to start his own business as a driving instructor. Kailash has a desire to spread joy through this smile and laughter and strives for positive client experiences no matter what the situation entails. He loves going to The 1000 Steps Kokoda Track Memorial for walks (often three to four times a week), playing tennis and snowboarding.
Attention all users: New features and updates for November are here (and there's a bundle)!
We've had a great month with quite a few versatile features released onto the EdSmart platform. Read below for more detail.
1. User Attributes
The development of User Attributes has been completed. EdSmart users can now take advantage of this powerful new feature to record and update details about staff users, request staff to fill in school forms with embedded attributes which will help to maintain the latest records on each user.
Have a look at some use cases below:
Update certification & qualification details
Track Leave/PD hours
The possibilities are endless, so start having a think about how you could automate your school’s processes as this feature is a game-changer.
2. EdSmart Academy
The EdSmart Team brings you one of its most anticipated features, EdSmart Academy. This e-learning platform is a self-paced learning environment filled to the brim with hours of joyous training on the EdSmart platform.
The first addition to EdSmart Academy is our Foundation Course! This course will run through core functionalities of the EdSmart platform and will get you up to speed through a variety of interactive learning experiences, ranging from enlightening videos, activities and quizzes.
The Foundation Course will educate our community of users in:
Navigating through the platform
Creating & Sending Broadcasts
Sending Parent/Student slips
Designing Form Templates
Setting up Approval Workflows for a Template
Learn the building blocks and start optimising your EdSmart experience. Get started by enrolling in the Foundation course now! To enrol, head to Help > Foundation Course Enrolment Link in the EdSmart platform.
3. Edit Process Dates & Process Re-Direction
For our schools who use the Process Module and decide to change your mind on event dates, you are now able to edit the dates for the overall Process.
As an added bonus, you are now able to return back to the overall process when closing out of a form within a process! Allowing for ease of navigation through the process module.
4. Rules for sending email and SMS notification to contacts
Whether EdSmart sends Email or SMS Notifications to Parent Contacts this is determined by a combination of settings on the Parent Contact details and Slip or Broadcast settings. We now follow the enable sms and email flags set on the contact profile to a tee. To find out more click here.
5. Bounce log improvements
Parents not receiving a slip? This could be because the e-mails are bouncing. We have improved the bounce log's ability to capture and view a greater range of email bounces. Check out your school's EdSmart bounce log.
6. EdSmart Administrators can now mark student lists as current
Archived student lists can now be marked as current lists within a few clicks. This can be performed by selecting an archived student list and using the action function to move the student list to current.
What's next for EdSmart...
1. Broadcast Interface
Our development team has been working behind the scenes to give Broadcast display functionality an uplift. This will enhance scalability and support our network when there’s a dramatic increase in globally distributed customers.
The new infrastructure will increase security and adhere to ISO 27001 Standards. There are more off-the-screen benefits for the end user but that’s enough technical jargon for one day!
The team at EdSmart have been hard at work with some major improvements to follow in the next couple of months. We have been placing considerable time and resources into revamping the EdSmart database enabling our users a more seamless experience on the EdSmart platform.